PumpSafer Safety Management Ltd.

Effective Date: May 5, 2026

Introduction

PumpSafer Safety Management Ltd. (“PumpSafer”, “we”, “our”, or “us”) is committed to protecting the privacy, confidentiality, and security of personal information collected through the PumpSafer platform, website, mobile application, and related services. This Privacy Policy explains how we collect, use, store, disclose, and protect information when users access or use the PumpSafer platform and services.

1. About PumpSafer

PumpSafer is a system-based safety management platform designed for the concrete pumping industry. The platform provides training, competency verification, inspection management, documentation, and safety-related compliance support tools aligned with recognized industry standards, including but not limited to Canadian Standard Association (CSA Z151) and American Society of Mechanical Engineers
(ASME B30.27.

 

2. Information We Collect

PumpSafer may collect the following categories of information:

a) Personal Information

• Full name

• Email address

• Phone number

• Employer or company information

• User account credentials

b) Training & Competency Information

• Course enrollments

• Training completion records

• Competency assessment results

• Certification or qualification tracking

• Practical assessment records

c) Inspection & Safety Documentation

• Equipment inspection records

• Maintenance documentation

• Incident-related documentation

• Uploaded photos or attachments

• Digital signatures and acknowledgements

d) Technical Information

• Device type

• Operating system

• IP address

• Browser type

• App usage analytics

• Login activity

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3. How We Use Information

PumpSafer uses collected information for the following purposes:

• Delivering training and competency services

• Managing user accounts

• Supporting equipment inspection and documentation processes

• Maintaining compliance and due diligence records

• Improving platform performance and functionality

• Communicating important updates or notifications

• Providing customer and technical support

• Enhancing workplace safety and operational accountability

4. Data Storage & Security

PumpSafer takes reasonable administrative, technical, and physical safeguards to protect user information against unauthorized access, disclosure, alteration, or destruction. Data may be securely stored using cloud infrastructure services provided by Amazon Web Services (AWS) or other secure service providers utilized by PumpSafer. While PumpSafer implements commercially reasonable security measures, no method of
electronic transmission or storage is completely secure, and absolute security cannot be guaranteed.

 

5. Information Sharing

PumpSafer does not sell personal information.

Information may be shared only in the following circumstances:

 

• With the user’s employer or authorized organization administrators

• With trusted service providers supporting platform operations

• Where required by law, regulation, or legal process

• To protect the safety, rights, or integrity of users, workers, or the public

6. User Responsibilities

Users are responsible for maintaining the confidentiality of their login credentials and ensuring that information entered into the platform is accurate and lawful. Employers and administrators are responsible for ensuring they have proper authorization to upload or manage worker-related information.

 

7. Retention of Information

PumpSafer may retain records for as long as necessary to provide services, maintain compliance documentation, support legal or regulatory obligations, and preserve safety and due diligence records. Retention periods may vary depending on operational, contractual, or legal requirements.

 

8. User Rights

Subject to applicable laws, users may request:

• Access to personal information

• Correction of inaccurate information

• Deletion of certain information

• Withdrawal of consent where applicable

Requests may be submitted to: info@pumpsafer.com

 

9. Third-Party Services
PumpSafer may utilize third-party services or integrations to support platform functionality, including cloud hosting, analytics, communication, and authentication services. PumpSafer is not responsible for the privacy practices of independent third-party websites or services linked through the platform.

 

10. Children’s Privacy

PumpSafer is intended for professional and workplace use and is not directed toward individuals under the age of 18.

11. International Users

Users accessing PumpSafer from outside Canada acknowledge that information may be processed and stored in jurisdictions where PumpSafer or its service providers operate.

12. Changes to This Privacy Policy
PumpSafer may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Updated versions will be posted on this page with a revised effective date.

13. Contact Information
PumpSafer Safety Management Ltd.
Website: https://www.pumpsafer.com
Email: info@pumpsafer.com